Multinational IT company
A multinational IT company, offering services and products to business customers, uses Cisco Extension Mobility features. This function makes it possible for employees to work at different desks in their office while they can use their own telephone extension. However, it comes with a drawback. Every day, employees have to log into the Cisco VoIP telephones, a rather cumbersome procedure.
RSconnect delivered the Active Login Manager Single Sign-On (SSO) solution to tackle this issue. The ALM client can be installed within 30 seconds at a workspace and doesn’t require any administrator or technical skills. After the software is implemented on a laptop or PC, the user can use his or her desktop telephone immediately after he logged into his PC or laptop. Logging in to the desktop telephone isn’t necessary anymore.