Which Cisco IP Phones support Extension Mobility in your company? Extension Mobility is the Cisco Unified Communications feature which makes it possible for employees to use any desktop telephone at any desk as if it is theirs. By logging into that specific telephone, the telephone activates their own profile with their extension number (that’s why it is called Extension Mobility), their own feature settings and their own contacts.
Free Trial: Auto-Login for Desk Phones
The only drawback is the rather cumbersome login procedure, where you have to type your username and your pin code using the numeric keypad of a telephone. It is precisely this which is solved by our Active Login Manager. When the ALM software is installed you simply start your computer – desktop or laptop – and the fixed IP telephone at your desk is logged in and yours. And the other way around: Switch off or lock your computer, and your telephone is logged out.
Simple answer: Any Cisco IP telephone that does support Extension Mobility, can be used with our Active Login Manager.
Well, it is always good to make the final check with Cisco, but we keep the list below as up-to-date as possible. The following Cisco IP Phones support Extension Mobility and therefore can be used with our Active Login Manager software.
Of course, always check the Cisco Unified IP Phone documentation to verify that Cisco Extension Mobility is supported.
Cisco Unified IP Phones 6900 Series has a sleek, trim and ergonomic design. It comes at an affordable price and aims at specialty, occasional-use settings. In this series, the following models support Extension Mobility and can also be used with our Single Sign-On solution:
IP Phones 6921 – 6941 – 6945 – 6961
The Cisco Unified IP Phone 9900 Series is End Of Life and no longer sold. If you use these high-quality, interactive and ergonomically designed multimedia telephones on your premises, the following models support extension mobility:
IP Phones 9951 – 9971
The cost-effective Cisco IP Phone 7800 Series is targeted at small to large enterprises who need high-quality, full-featured VoIP communications. It’s often used as the migration model for companies who use traditional analog or digital phones today and make the move to a Cisco IP Phone system. The following models support Extension Mobility:
IP Phones 7811 – 7821 – 7841 – 7861
The Cisco Unified IP Phones 7900 series is typically targeting knowledge workers, administrative staff managers, and executives with general business VoIP communication needs at the desk. Some models offer more functionality specifically aimed at mobile workers. From the 7900 IP Telephone series, the following models support Extension Mobility. If you download the ALM client software, the phone is automatically activated for your profile if you log into your computer or laptop:
IP Phones 7906 – 7910 – 7911 – 7912 – 7921 – 7925 – 7926 – 7931 – 7936 – 7937 – 7940 – 7941 – 7942 – 7945 – 7960 – 7961 – 7962 – 7965 – 7970 – 7971 – 7975 – 7985
The Cisco IP Phone 8900 Series offers interactive multimedia communications and advanced features, including video for knowledge workers, managers, and administrative staff. Note that the models are no longer being sold and might not be supported. If they still are used in your company, the following models support Extension Mobility features:
IP Phones 8941 – 8945 – 8961
The Cisco IP Phone 8800 Series is an advanced series of telephones for small to large businesses in need of high-quality, full-featured VoIP communications. The series is a good match for knowledge workers, as well as administrative, managerial, and executive staff. The models also work well in shared workspace environments.
The following models support Extension Mobility:
Cisco IP Phones 8811 – 8821 – 8821-EX – 8841 – 8845 – 8851 – 8861 – 8865
The Cisco Unified SIP Phone 3900 Series is an entry-level VoIP endpoint that delivers basic telephony features at a very affordable price for settings with occasional needs for VoIP communications, such as classrooms, lobbies, hallways and laboratories.
These basic models do not support Extension Mobility. Therefore they can also not be used with our Active Login Manager.
The Cisco Small Business SPA500 Series IP Phones offer productivity features to serve staff at manufacturing floors and in cubicles but also executives and remote staff, while costs stay low. The following models are suitable for Extension Mobility. They therefore can also be used with our ALM Single Sign-On functionality:
Cisco IP Phones SPA502 – SPA507 – SPA508 – SPA509 – SPA512 – SPA514 – SPA525
Note: for the abovementioned devices, only the SIP version supports EM.
This series offers basic IP phones with extensive feature sets. It offers support for hosted IP telephony environments or an IP private branch exchange (PBX) and wideband audio for exceptional voice clarity and enhanced speaker quality. Some models offer a monochrome display. The following models are suitable for Extension Mobility:
IP Phone SPA303 (SIP only)
